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https://github.com/rclone/rclone
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backlog: ticket templates should recommend to update rclone
Aligns Bug and Feature github templates with rclone forum and instructs submitter to proactively update rclone.
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.github/ISSUE_TEMPLATE/Bug.md
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.github/ISSUE_TEMPLATE/Bug.md
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@ -5,19 +5,31 @@ about: Report a problem with rclone
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<!--
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Welcome :-) We understand you are having a problem with rclone; we want to help you with that!
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We understand you are having a problem with rclone; we want to help you with that!
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If you've just got a question or aren't sure if you've found a bug then please use the rclone forum:
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**STOP and READ**
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**YOUR POST WILL BE REMOVED IF IT IS LOW QUALITY**:
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Please show the effort you've put in to solving the problem and please be specific.
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People are volunteering their time to help! Low effort posts are not likely to get good answers!
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If you think you might have found a bug, try to replicate it with the latest beta (or stable).
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The update instructions are available at https://rclone.org/commands/rclone_selfupdate/
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If you can still replicate it or just got a question then please use the rclone forum:
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https://forum.rclone.org/
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instead of filing an issue for a quick response.
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for a quick response instead of filing an issue on this repo.
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If you think you might have found a bug, please can you try to replicate it with the latest beta?
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If nothing else helps, then please fill in the info below which helps us help you.
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https://beta.rclone.org/
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If you can still replicate it with the latest beta, then please fill in the info below which makes our lives much easier. A log with -vv will make our day :-)
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**DO NOT REDACT** any information except passwords/keys/personal info.
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You should use 3 backticks to begin and end your paste to make it readable.
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Make sure to include a log obtained with '-vv'.
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You can also use '-vv --log-file bug.log' and a service such as https://pastebin.com or https://gist.github.com/
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Thank you
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@ -25,6 +37,11 @@ The Rclone Developers
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-->
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#### The associated forum post URL from `https://forum.rclone.org`
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#### What is the problem you are having with rclone?
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@ -37,7 +54,7 @@ The Rclone Developers
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#### Which cloud storage system are you using? (e.g. Google Drive)
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#### Which cloud storage system are you using? (e.g. Google Drive)
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16
.github/ISSUE_TEMPLATE/Feature.md
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.github/ISSUE_TEMPLATE/Feature.md
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@ -7,12 +7,16 @@ about: Suggest a new feature or enhancement for rclone
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Welcome :-)
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So you've got an idea to improve rclone? We love that! You'll be glad to hear we've incorporated hundreds of ideas from contributors already.
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So you've got an idea to improve rclone? We love that!
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You'll be glad to hear we've incorporated hundreds of ideas from contributors already.
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Here is a checklist of things to do:
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Probably the latest beta (or stable) release has your feature, so try to update your rclone.
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The update instructions are available at https://rclone.org/commands/rclone_selfupdate/
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1. Please search the old issues first for your idea and +1 or comment on an existing issue if possible.
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2. Discuss on the forum first: https://forum.rclone.org/
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If it still isn't there, here is a checklist of things to do:
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1. Search the old issues for your idea and +1 or comment on an existing issue if possible.
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2. Discuss on the forum: https://forum.rclone.org/
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3. Make a feature request issue (this is the right place!).
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4. Be prepared to get involved making the feature :-)
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@ -23,6 +27,10 @@ The Rclone Developers
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-->
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#### The associated forum post URL from `https://forum.rclone.org`
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#### What is your current rclone version (output from `rclone version`)?
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